Patient Engagement

Field-tested writing on Patient Engagement from the AST engineering team.

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Lead storyPatient Engagement

Personalize Patient Communication with Clinical Data

Learn how to use clinical data to personalize patient communication without creating noise, privacy risk, or broken workflows.

HGHani Gibeh · Sep 29, 2026 · 9 min read
Latest in Patient Engagement
A flat vector infographic showing a branching scheduling workflow with geometric shapes in deep navy, white, and one lime accent.8 min
Patient Engagement

Conversational AI for patient scheduling that actually works

How I build patient scheduling chatbots that reduce friction, handle edge cases, and fit real clinic workflows without breaking the front desk.

HGHani Gibeh · Sep 28, 2026
A close-up macro still life of a pill organiser filling the frame with soft, desaturated light and visible surface texture.9 min
Patient Engagement

Patient Portals That Actually Drive Adherence

See how to design a patient portal that improves care plan adherence with simpler tasks, better reminders, and fewer drop-offs.

HGHani Gibeh · Sep 27, 2026
An empty geometric hospital corridor with hard sunlight, deep shadow, and strong concrete lines.8 min
Patient Engagement

Best Partner for Automated Appointment Reminders

How I choose the best partner for automated appointment reminders, from scheduling and SMS to EHR integration, consent, retries and reporting.

HGHani Gibeh · Sep 26, 2026
Two clinic staff members work over a desk near a window with cool daylight, captured in an unposed documentary style.7 min
Patient Engagement

Patient engagement apps that actually cut no-shows

Build a patient engagement app that lowers no-shows with better reminders, faster rescheduling, intake, and friction-free workflows that patients use.

HGHani Gibeh · Sep 25, 2026
How AI Moves CGM Data Into the EHR5 min
Patient Engagement

How AI Moves CGM Data Into the EHR

CGM data from Dexcom and Abbott is moving into Epic and Cerner via FHIR. Here’s the architecture that turns device streams into clinical context.

HGHani Gibeh · Jul 12, 2026
What FDA 510(k) Means for AI RPM Algorithms6 min
Patient Engagement

What FDA 510(k) Means for AI RPM Algorithms

Learn what FDA 510(k) clearance means for AI-powered remote patient monitoring algorithms before launch, and what product teams must do.

HGHani Gibeh · Jul 11, 2026
AI Care Gap Closure Beats Manual Outreach5 min
Patient Engagement

AI Care Gap Closure Beats Manual Outreach

AI-driven care gap automation is replacing manual outreach for HEDIS, Stars, and MIPS in value-based care. See architecture and ROI patterns.

HGHani Gibeh · Jul 10, 2026