Health Care EMR Suite is a leading provider of evidence-based, clinically-proven rehabilitation technologies and therapies. They specialize in offering innovative solutions for healthcare professionals to enhance patient outcomes in post-acute care settings. HC EMR SUITE’s comprehensive range of products and services includes electrical stimulation, ultrasound, and other modalities designed to accelerate recovery and improve the quality of life for patients recovering from injuries or medical procedures.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of various integrated health solutions.
The challenge
Following a period of rapid growth and technological advancements in healthcare, HC EMR SUITE aimed to revolutionize their service delivery with an advanced Electronic Medical Records (EMR) suite. The primary goals were to enhance patient care, ensure seamless data exchange, and maintain the highest standards of security and compliance.
HC EMR SUITE faced challenges in integrating various therapeutic and diagnostic tools into a single cohesive system. Additionally, the need for real-time data access and interoperability with other healthcare systems was critical. Ensuring compliance with HITrust and SOC-2 standards was paramount to safeguard patient data and meet regulatory requirements.
What did
AST do
In collaboration with AT&T, our software development company partnered with HC EMR SUITE, a subsidiary of global prosthetic leaders AST. Over a successful 5-year partnership, we developed a comprehensive EMR suite that transformed healthcare technology.
EMR Suite Development
- Comprehensive Features: Our EMR suite includes features such as comprehensive device and therapy documentation, real-time respiratory assessments, and Nursing SNF integration, providing healthcare providers with tools to deliver exceptional care.
- Interoperability: Leveraging HL7 and FHIR integration, the system ensures seamless communication and data exchange between different healthcare systems, streamlining workflows and reducing errors.
- Security & Compliance: The EMR suite is fortified by HITrust and SOC-2 compliance, ensuring the highest standards of healthcare technology security and protecting patient data.
Innovative Solutions
- Automation Delivery: We identified, designed, built, tested, and deployed automated solutions using UiPath Automation Software, delivering 28 automations across key business functions such as Merchant Services, Consumer Services, and Risk.
- Mobile ChatBot Migration:Migrated chatbots from web platforms to mobile (Android and iOS), implementing an intermediate communication layer for seamless handoff between chatbot and live agents to support new deals.
The Results
- 30+ processes delivered
- Over 40,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >98% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
Our collaboration with HC EMR SUITE and AST has set a new benchmark in healthcare technology, delivering a transformative EMR suite that meets the diverse needs of healthcare providers and patients alike. Through our dedication to innovation and technical expertise, we have contributed to shaping the future of healthcare technology. Our EMR suite serves as a testament to our commitment to excellence and our passion for developing transformative solutions in the healthcare domain.
As we continue to innovate and push the boundaries of healthcare technology, we are dedicated to delivering solutions that empower healthcare providers to deliver the highest quality of care and improve patient outcomes. If you are seeking a partner to develop cutting-edge healthcare technology solutions, we are here to make it happen. Together, let’s shape the future of healthcare and drive positive change in the industry.
